AXA Broker App - leaware.com

The AXA Broker App by Leaware

Year:
2018

Industry:
Banking

Country:
Belgium

Objective

Our primary objective was to demonstrate our expertise in delivering secure, efficient, and user-friendly mobile banking solutions.

Meet the Client

Axa S.A. is a French multinational insurance company that also provides investment management and other financial services. It operates primarily in Western Europe, North America, the Indian Pacific region, and the Middle East, with a presence also in Africa. In the United Kingdom, it trades as Axa UK, with subsidiaries including Axa Insurance, Axa Wealth, and Axa Health.

Historical Background
& Current Situation

AXA Bank Belgium, with 3 million clients and about 6000 employees, is a medium-sized bank. By the end of 2012, they realized the need to modernize their banking systems and provide a more convenient banking experience to their customers through a mobile app. They were on the hunt for a professional partner who could deliver a secure, user-friendly mobile banking app swiftly.

Challenge

The challenge was to design a comprehensive mobile banking app that could perform various banking transactions, provide real-time account updates, manage payment cards, handle loans, and facilitate investment activities. It was crucial to ensure the app’s usability and security and provide continuous professional support post-launch.

Solution

Leaware, with expertise in app development, used Xamarin technology to build the AXA Broker App for both iOS and Android platforms. The app included features like real-time account balance check, transaction history overview, European transfers, Zoomit bills payment, Visa credit card application and management, loans consultation, and investment functionalities.

Technology

Platform

Benefits of the App

The AXA Broker App offered a more convenient way for customers to manage their banking and investment needs. It saved users‘ time and effort by allowing them to perform banking transactions wherever and whenever they wanted. The app also improved the efficiency and quality of AXA Bank’s services.

Results

The AXA Broker App has been an impressive success, with over 500,000 downloads since its launch. This indicates a high level of user acceptance and a significant improvement in customer experience.

Data and Evidence

The app’s success is evident from its download count. Additionally, user feedback and ratings on app stores have been generally positive, indicating a high level of customer satisfaction. The AXA Broker App has seen an average increase in user activity of 30% year-on-year.

Lessons Learnt

The development of the AXA Broker App was a valuable experience, reinforcing our understanding that seamless user experience and robust security are paramount in financial app development. The project emphasized the importance of adopting a customer-centric approach, focusing on usability, and providing continuous support.

In conclusion, the AXA Broker App project showcases our capability in creating sophisticated, user-friendly, and secure banking solutions that drive customer satisfaction and operational efficiency. Through this successful partnership with AXA Bank, we have further solidified our position as a reliable and professional app development partner in the banking industry.

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Equipped with expertise in app development, Leaware has consistently delivered high-quality work. The team has proven itself to be a true and valuable partner by building trust and remaining flexible.

The final version has seen an increasing volume of downloads with each feature release, raising the platform's value proposition. Beyond an outsourced development team, Leaware has been involved in critical decision-making processes.

They provided outstanding communication skills and excellent outputs while offering their services at a reasonable cost. Their efficiency allows them to continue partnership with the company.

Germany, Belgium
+49 24023893009
ask@leaware.com

Denmark
+45 21671778
ask@leaware.com

Poland
+48 223781522
ask@leaware.com

Serbia
+38 1653980110
+38 163332268
ask@leaware.com

Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł

Germany, Belgium
+49 24023893009
ask@leaware.com

Denmark
+45 21671778
ask@leaware.com

Poland
+48 223781522
ask@leaware.com

Serbia
+38 1653980110
+38 163332268
ask@leaware.com

Germany, Belgium
+49 24023893009
ask@leaware.com

Denmark
+45 21671778
ask@leaware.com

Poland
+48 223781522
ask@leaware.com

Serbia
+38 1653980110
+38 163332268
ask@leaware.com