Bridging Couriers & Forwarders with Precision!

Image

Year:
2016 

Industry:
Couriers

Country:
UK

Image

Objective

This case study seeks to demonstrate Leaware’s expertise in designing and developing the Xexpress platform, a cutting-edge solution that streamlines communication between couriers and freight forwarders. 

Meet the Client

Our client operates a European Express Transport Network comprising independent courier companies across Europe. Their goal was to ease the process of establishing contact and coordinating activities among their members spread across different regions. 

Historical Background
& Current Situation

Image

The Xexpress platform was conceived to bridge the gap between couriers and freight forwarders. The aim was to create an efficient communication channel for these parties, making their interaction seamless, swift, and reliable. Currently, Xexpress has successfully bridged this communication gap and is improving the efficiency of transactions between these groups. 

Xexpress Mockup 1
Image

Challenge

The challenge was to design a platform that could handle a vast amount of information and parameters, facilitate real-time chat communication, integrate an email notification system, and be responsive and adaptable to various devices. Additionally, user accounts needed to be verified by the admin for security and trust. 

Solution

Utilizing ASP.NET MVC and ASP.NET SignalR technologies, Leaware developed a platform that meets the client’s requirements. Xexpress was created as a CMS project, with a built-in database for user accounts that require admin verification. The platform supports real-time chat communication, and an email notification system, enhancing the speed and reliability of interactions between couriers and freight forwarders. 

Technology

Image

Platform

Image

Benefits of the App

  • Efficient Communication: The platform provides a direct communication channel for couriers and freight forwarders, enhancing efficiency. 
  • Admin Control: The admin verification system ensures secure user registration and management. 
  • Real-Time Chat: The real-time chat feature enables instant interaction, leading to faster resolution of queries or issues. 
  • Email Notifications: The integrated email notification system keeps users informed about updates or changes. 
Image

Results

Although exact download numbers are unknown, the positive feedback from users demonstrates the platform’s effectiveness in facilitating efficient communication between couriers and freight forwarders. Users have reported faster and more reliable interactions, leading to better business transactions. 

Data and Evidence

While specific quantitative data is not available, qualitative user feedback, like that from Paul, underscores the platform’s success in providing a reliable, efficient communication channel for couriers and freight forwarders. 

Lessons Learnt

This project reaffirmed the value of user-friendly design in facilitating efficient communication within a diverse user group. The project also highlighted the importance of integrating real-time communication features and robust admin controls in platforms that connect independent businesses. Finally, this project demonstrated the transformative power of digital solutions in traditional industries such as courier services and freight forwarding. 

Xexpress logo

Ready to start your project?

Others Cases

Do you want to learn
more about this topic?

    Lea-Logo
    clutch
    Dsesignrush
    Google
    Sortlist

      Germany, Belgium
      +49 24023893009
      ask@leaware.com

      United Kingdom
      +44 2081900354
      ask@leaware.com

      Denmark
      +45 21671778
      ask@leaware.com

      Poland
      +48 223781522
      ask@leaware.com

      Serbia
      +38 1653980110
      +38 163332268
      ask@leaware.com

      Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
      Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł

      Germany, Belgium
      +49 24023893009
      ask@leaware.com

      United Kingdom
      +44 2081900354
      ask@leaware.com

      Denmark
      +45 21671778
      ask@leaware.com

      Poland
      +48 223781522
      ask@leaware.com

      Serbia
      +38 1653980110
      +38 163332268
      ask@leaware.com

      Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
      Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł

      Germany, Belgium
      +49 24023893009
      ask@leaware.com

      United Kingdom
      +44 2081900354
      ask@leaware.com

      Denmark
      +45 21671778
      ask@leaware.com

      Poland
      +48 223781522
      ask@leaware.com

      Serbia
      +38 1653980110
      +38 163332268
      ask@leaware.com

      Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
      Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł