Xexpress - leaware.com

Bridging Couriers & Forwarders with Precision!

Year:
2016

Industry:
Couriers

Country:
UK

Objective

This case study seeks to demonstrate Leaware’s expertise in designing and developing the Xexpress platform, a cutting-edge solution that streamlines communication between couriers and freight forwarders.

Meet the Client

Our client operates a European Express Transport Network comprising independent courier companies across Europe. Their goal was to ease the process of establishing contact and coordinating activities among their members spread across different regions.

Historical Background
& Current Situation

The Xexpress platform was conceived to bridge the gap between couriers and freight forwarders. The aim was to create an efficient communication channel for these parties, making their interaction seamless, swift, and reliable. Currently, Xexpress has successfully bridged this communication gap and is improving the efficiency of transactions between these groups.

Challenge

The challenge was to design a platform that could handle a vast amount of information and parameters, facilitate real-time chat communication, integrate an email notification system, and be responsive and adaptable to various devices. Additionally, user accounts needed to be verified by the admin for security and trust.

Solution

Utilizing ASP.NET MVC and ASP.NET SignalR technologies, Leaware developed a platform that meets the client’s requirements. Xexpress was created as a CMS project, with a built-in database for user accounts that require admin verification. The platform supports real-time chat communication, and an email notification system, enhancing the speed and reliability of interactions between couriers and freight forwarders.

Technology

Platform

Benefits of the App

Efficient Communication: The platform provides a direct communication channel for couriers and freight forwarders, enhancing efficiency.
Admin Control: The admin verification system ensures secure user registration and management.

Real-Time Chat: The real-time chat feature enables instant interaction, leading to faster resolution of queries or issues.
Email Notifications: The integrated email notification system keeps users informed about updates or changes.

Results

Although exact download numbers are unknown, the positive feedback from users demonstrates the platform’s effectiveness in facilitating efficient communication between couriers and freight forwarders. Users have reported faster and more reliable interactions, leading to better business transactions.

Data and Evidence

While specific quantitative data is not available, qualitative user feedback, like that from Paul, underscores the platform’s success in providing a reliable, efficient communication channel for couriers and freight forwarders.

Lessons Learnt

This project reaffirmed the value of user-friendly design in facilitating efficient communication within a diverse user group. The project also highlighted the importance of integrating real-time communication features and robust admin controls in platforms that connect independent businesses. Finally, this project demonstrated the transformative power of digital solutions in traditional industries such as courier services and freight forwarding.

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Equipped with expertise in app development, Leaware has consistently delivered high-quality work. The team has proven itself to be a true and valuable partner by building trust and remaining flexible.

The final version has seen an increasing volume of downloads with each feature release, raising the platform's value proposition. Beyond an outsourced development team, Leaware has been involved in critical decision-making processes.

They provided outstanding communication skills and excellent outputs while offering their services at a reasonable cost. Their efficiency allows them to continue partnership with the company.

Germany, Belgium
+49 24023893009
ask@leaware.com

Denmark
+45 21671778
ask@leaware.com

Poland
+48 223781522
ask@leaware.com

Serbia
+38 1653980110
+38 163332268
ask@leaware.com

Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł

Germany, Belgium
+49 24023893009
ask@leaware.com

Denmark
+45 21671778
ask@leaware.com

Poland
+48 223781522
ask@leaware.com

Serbia
+38 1653980110
+38 163332268
ask@leaware.com

Germany, Belgium
+49 24023893009
ask@leaware.com

Denmark
+45 21671778
ask@leaware.com

Poland
+48 223781522
ask@leaware.com

Serbia
+38 1653980110
+38 163332268
ask@leaware.com