TROOPER’S SUCCESS STORY: “Helping has never been so easy”

Trooper is a Belgian service that allows users to finance non-profit organizations through online purchasing for everyday items. Meet Elisabet, the creator and founder of this project. It all started in 2016 when Lisa launched the prototype version of the website based on the WordPress system. Initially, the service supported the operations of 5 associations, and because of certain amateur technological solutions, it could not reach its full potential.

 

 

 
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Trooper’s founders knew that their concept worked, however, they were facing great challenges:

 
  1. Will the business model she has decided on work efficiently on a much larger scale?

  2. How to develop a project with success with a limited budget?

Elisabet needed a partner who would provide her with not only technological resources but also business support, all within the budget she had at her disposal.

 
 
 
 
 

What have we achieved together?

 

Trooper was a huge success because it’s very important to understand customers’ problems and use appropriate technological solutions! Despite the limited budget, within just 3 weeks of undertaking the project, Leaware provided the customer with the first version of a working solution. As a result, it was possible to conduct a verification of business scalability and move on with the development of the project. Within 2.5 years of the implementation of solutions developed for the system, databases of supported non–profit organizations increased by over 40 000%. Almost three years have passed since the first version of the solution was launched. Be aware continues to support the development of the website, ensuring the system’s reliability and expanding it with new functionalities. Our cooperation was a great success, mainly due to Leaware’s flexible approach. The project was developed rapidly and efficiently because we kept adapting our operating methods to the state of Trooper at each stage of its development. In the beginning, while looking for a business model, it was more profitable to invest significant funds in validating business hypotheses, but now we simply continue to be flexible, and add new functionalities while taking care of the solution’s stability and scalability.

 
 
 
 
 

How does it work? It is very easy:

 
  • Users choose which non-profit organization they would like to help

  • Using the unique organization page on the Trooper platform, they switch to their favorite online stores where they shop

  • They pay for their shopping (the same value that would be paid when not using Trooper), and part of the value of their purchases returns to the chosen non-profit organization

  • Users can also set up a website for their non-profit organization and support the organization through it

 
 

Trooper today:

 
  • 4719 registered non-profit organizations

  • 215.508 purchases made through the websites of non-profit organizations supported by Trooper

  • 638,779 EURO of a total purchase amount transferred to non-profit organizations which are part of the Trooper network *Data collected in (MAY 2019)

 
 

What does Elisabet think of cooperation with Leaware?

 

„I met Tomasz from Leaware via a recommendation by another Startup, Attendi.care.  We have been working closely together for almost 2 years now and have had ups & downs, but we are still happy with our choice and believe that Leaware is a good partner to rely on and build our Trooper platform with.  They always try to solve issues in a very constructive way and consider all the feedback very carefully.”

 

Elisabet Lamote, owner / Trooper

 
 
 

If you are thinking about developing your solution or you do it already and you need a good technological partner, click here and download our nearshore development cookbook.

 
 
 

Watch an Interview with Elisabet here:

Watch Trooper’s case study movie here:

 
 

About the Authors

Picture of Damian Wasilewski

Damian Wasilewski

Project Manager
Business Development Manager

Picture of Tom Soroka

Tom Soroka

Leaware Founder
Business Development Manager

Picture of Carlos Lopes

Carlos Lopes

Marketing Specialist
Business Development Manager

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