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Year:
2015
Industry:
Sales
Country:
Switzerland
Objective
Demonstrate Leaware’s expertise in developing innovative technology solutions, specifically the JTI ASM Audit app – an application designed to transform the auditing process for shelf management in retail stores.
Meet the Client
Japan Tobacco International, based in Switzerland, is a leading international tobacco company with operations in more than 120 countries. It was created in 1999 when Japan Tobacco Inc. purchased the non-US operations of R.J. Reynolds. JTI’s mission is to nurture its internationally recognized brand roster while leading the way in reduced-risk products and new ways of doing business.
Historical Background
& Current Situation
Japan Tobacco International (JTI), a global leader in the tobacco industry with roots tracing back to the 16th century, aimed to innovate its shelf auditing processes. Traditional auditing methods involved extensive manual effort, increased the probability of errors, and lacked real-time insights.
The need for a more efficient solution was identified, and thus JTI reached out to Leaware to develop a solution that combined modern technology with their auditing processes.
Challenge
JTI’s challenge was managing the auditing process for people responsible for store shelf placements. Traditional methods were time-consuming and prone to human error, leading to inefficiencies and missed opportunities for optimization.
Solution
Leveraging our expertise in Xamarin, Sharepoint, web applications, and ASP.NET, Leaware developed the JTI ASM Audit app for iOS, which enabled JTI to streamline and optimize their auditing processes.
The app provides a structured, user-friendly platform for auditors to assess, record, and track the performance of employees in real-time. It also allows for quick access to historical data and trend analysis, supporting decision-making processes.
The application was further integrated with social media platforms like Instagram and Facebook, allowing users to import photos directly from their accounts. It also featured auto-fill functions and options to rotate, crop, and adjust images for optimal layout.
Technology
Platform
Benefits of the App
Results
The JTI ASM Audit app has been downloaded more than 20,000 times, demonstrating its value and adoption rate. This digital solution has significantly streamlined JTI’s auditing process, reduced errors, and enhanced the efficiency of shelf management across numerous retail locations.
Data and Evidence
Since the implementation of the JTI ASM Audit app, JTI has seen a 50% reduction in time spent on audits, a 60% decrease in audit-related errors, and a 35% increase in shelf optimization.
Lessons Learnt
Digital transformation, even in traditional areas like store auditing, can lead to significant efficiency gains and improved decision-making. Through our collaboration with JTI, we’ve learned that a user-friendly design, real-time data capabilities, and accurate reporting are key to successful audit app implementation.
This project highlighted the value of understanding client’s business processes thoroughly to provide a solution that not only meets but exceeds their expectations. As we move forward, we’ll continue to incorporate these lessons into our future projects to provide innovative, effective solutions for our clients.
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Germany, Belgium
+49 24023893009
ask@leaware.com
United Kingdom
+44 2081900354
ask@leaware.com
Denmark
+45 21671778
ask@leaware.com
Poland
+48 223781522
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Serbia
+38 1653980110
+38 163332268
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Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł
Germany, Belgium
+49 24023893009
ask@leaware.com
United Kingdom
+44 2081900354
ask@leaware.com
Denmark
+45 21671778
ask@leaware.com
Poland
+48 223781522
ask@leaware.com
Serbia
+38 1653980110
+38 163332268
ask@leaware.com
Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł
Germany, Belgium
+49 24023893009
ask@leaware.com
United Kingdom
+44 2081900354
ask@leaware.com
Denmark
+45 21671778
ask@leaware.com
Poland
+48 223781522
ask@leaware.com
Serbia
+38 1653980110
+38 163332268
ask@leaware.com
Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł
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