Healthbox

What evidence can you share that demonstrates the impact of the engagement?

We were very pleased with the quality of work that they delivered. It wasn’t easy since we were a startup. In the beginning, it took some time to find out what our customers wanted as a solution. We appreciated Leaware’s flexibility in the process.

How did Leaware perform from a project management standpoint?

We had very close communication. For six months, we were collaborating daily to get the product launched. We had daily Skype calls. We worked in a scrum methodology. There was continuous communication between us and their development team in Poland. We had cameras on all day as if they were sitting next to us. We sometimes traveled to Poland to visit the team which I believe is important to do to build a relationship.

What did you find most impressive about them?

They’re used to working with companies that aren’t in their country. They do a lot of nearshore development and you can tell that they’re used to it. They’re used to all modern communication techniques to connect with their customers. This is sometimes not the case with technical vendors.

They have a wide variety of skillsets covered from UX design and graphic design, to back- and frontend development. They’re a multi-skilled company.

Are there any areas they could improve?

No. They were fast learning. I don’t have any criticism towards them.

Do you have any advice for potential customers?

When you work with a nearshore development company, communication is key. You can’t just send over the specifications and have them come back three weeks later with a part developed. You have to have continuous communication with them and oblige them to do that. In the beginning, they realized we needed to communicate on a daily basis. Once you get that in place, everything goes smoothly.