Kontigo_w
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E-Commerce Manager, Kontigo Sp. z o.o.
“The Leaware team is not afraid of challenges.”
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Feedback Summary

The project is still in development, but the company is confident that it’s a good start to what they envision. Internal stakeholders describe the project management as a close collaboration by a single cohesive unit rather than two different companies.

Project Summary

A cosmetic retailer hired Leaware to develop an AR app that let customers see what they look like with the products on before purchase. The solution also made product recommendations based on the user’s look.

Background

Please describe your company and your position there.

I am an ecomerce marketing manager at Kontigo, a company belonging to the Euro Cash group. We sell high-quality cosmetics for make-up, face and body care. We have an online store and a network of stationary stores throughout Poland.

Opportunity / Challenge

For what projects/services did your company hire Leaware, and what were your goals?

We wanted to create an online application for our customers that would allow them to visualize the make-up effect before purchasing the products. We wanted each client to be able to put the selected product on her face and check the final effect using augmented reality filters.

Our goal was to create a tool that will distinguish us from the competition and, as a result, increase the online sales of our cosmetics.

Solution

How did you select this vendor and what were the deciding factors?

We met at one of the IT supplier fair. At the stand, Leaware presented a cognitive booth that recognized the age, gender and mood of visitors. We started talking about what our companies do and how Leaware can help with ur bussines goals. Leaware met our requirements in great detail and presented an attractive offer.

 

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They prepared the AR mobile application, which allowed customers to choose and apply a make-up effect chosen by our team, and to recommend other matching products. The application identified the features of the client’s face: eye color, hair color, skin color, and then recommended matching products from the base.

We provided the Leaware team with a photo of the makeup that we want to put on our clients’ faces. They made a 3D mask out of it, which could then be applied to the face of the application user.

 

How many people from the vendor’s team worked with you, and what were their positions?

5 people worked on the project. AR developer, Project Manager, Graphic Designer, Business Analyst and CTO.

Results & Feedback

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The solution is still being tested. We test it on a group of our associates and check its capabilities. We want to refine the product so that in the future we can develop it and introduce it to other platforms: website, intelligent kiosks in stationary stores. The app provided by Leaware is a great start to large-scale concept development

 

Describe their project management style, including communication tools and timeliness.

While developing the app, we had weekly phone calls with the project manager and the rest of the team. We discussed the progress of work and solved problems together. We were very well informed about everything. We knew what the delay was caused and what we had to deliver.

 

What did you find most impressive or unique about this company?

Relationships and great support with knowledge. The Leaware team responded quickly to our feed back and made changes flexibly. We felt that we were working together on the project as one team composed of members of two companies.

They always had our business goal in mind, advised us based on their experience and shared valuable knowledge as experts.

 

Are there any areas for improvement or something they could have done differently?

The Leaware team is not afraid of challenges. Could they have done something different? Nothing comes to mind!

Ratings

4.5
“The Leaware team is not afraid of challenges.”

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      Germany, Belgium
      +49 24023893009
      ask@leaware.com

      United Kingdom
      +44 2081900354
      ask@leaware.com

      Denmark
      +45 21671778
      ask@leaware.com

      Poland
      +48 223781522
      ask@leaware.com

      Serbia
      +38 1653980110
      +38 163332268
      ask@leaware.com

      Copyright 2023 leaware.com 

      Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
      Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł

      Germany, Belgium
      +49 24023893009
      ask@leaware.com

      United Kingdom
      +44 2081900354
      ask@leaware.com

      Denmark
      +45 21671778
      ask@leaware.com

      Poland
      +48 223781522
      ask@leaware.com

      Serbia
      +38 1653980110
      +38 163332268
      ask@leaware.com

      Copyright 2023 leaware.com 

      Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
      Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł