Trooper_w
Helping every day is so easy
Digital Lead, Trooper
“The flexibility of the team and the way they are open for feedback is impressive.”
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Feedback Summary

Thanks to the assistance of the Leaware team, the company was able to set up a CMS team that helped reduce the required maintenance for their developers by as much as 60%. This will allow the company to focus their efforts more on improving the platform for the customers.

Project Summary

A nonprofit organization wanted to build a digital platform that could be managed by a remote team. They chose to partner with Leaware to provide the necessary services.

Background

Please describe your company and your position there.

I’m the digital Lead of Trooper and responsible all things that are connected with digital. Our platform has more 8 000 association conntected with more then 500K users.

Opportunity / Challenge

For what projects/services did your company hire Leaware, and what were your goals?

We hire Leaware for custom development and IT solutions. The goals of our project is that we build a digital platform for our customers and that we also are capable to manage it with our teammembers in Belgium while we improve the platform with our dev team

Solution

How did you select this vendor and what were the deciding factors?

We had a lot of meetings with other vendors but the connection with Leaware and their flexibility was a crucial factor in our decision to cooperate with them

 

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It’s an ongoing project that started in 2017 and hopefulle doesn’t get an enddate. We work in Lean and mean modus from time to time and when there are project we work with the agile principle. When the project is done we will be back in lean and mean modus

 

How many people from the vendor’s team worked with you, and what were their positions?

There is always 1 dev and 1 solution architect in our team. And in the bigger project their will jump in a project manager

Results & Feedback

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In the beginning of our project our team in belgium wasn’t really able to manage the platform at all. Their was always a lot of maintenance where we need some dev work. Now we’ve set up a small CMS that means that we reduce the maintaince dev team with 60% why we have more time to improve the platform

 

Describe their project management style, including communication tools and timeliness.

We use Jira as workingplatform to log everything. For our chats and videomeetings we used Teams

 

What did you find most impressive or unique about this company?

The flexibility of the team and the way they are open for feedback is impressive.

 

Are there any areas for improvement or something they could have done differently?

The technical work is very good but sometimes they struggled a bit with the documenation of everything what we decided.

Ratings

4.0
“The flexibility of the team and the way they are open for feedback is impressive.”

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      Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
      Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł

      Germany, Belgium
      +49 24023893009
      ask@leaware.com

      United Kingdom
      +44 2081900354
      ask@leaware.com

      Denmark
      +45 21671778
      ask@leaware.com

      Poland
      +48 223781522
      ask@leaware.com

      Serbia
      +38 1653980110
      +38 163332268
      ask@leaware.com

      Copyright 2023 leaware.com 

      Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
      Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł

      Germany, Belgium
      +49 24023893009
      ask@leaware.com

      United Kingdom
      +44 2081900354
      ask@leaware.com

      Denmark
      +45 21671778
      ask@leaware.com

      Poland
      +48 223781522
      ask@leaware.com

      Serbia
      +38 1653980110
      +38 163332268
      ask@leaware.com

      Copyright 2023 leaware.com 

      Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
      Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł