See more casesRevolutionizing the Real Estate Market in Poland
Year:
2013
Industry:
Real State
Country:
Poland
Objective
To showcase Leaware’s expertise in developing comprehensive web applications, with the TCN Website being a standout example in the real estate industry.
Meet the Client
TCN is a trusted name in the Polish real estate sector. With a large network of real estate offices and brokers working individually across the country, their objective is to provide clients with the most comprehensive real estate offerings. They adhere to the highest standards of professionalism and ethics, striving to exceed customer expectations at every step.
Historical Background
& Current Situation
Challenge
Despite its reputation and network of experienced brokers, TCN was struggling with a fragmented system that made offer management a complicated task. They needed a unified portal for adding and searching offers and an integrated web CRM solution. TCN also required a platform that could interact with more than 40 external portals via APIs or XML files.
Solution
Leaware utilized its expertise in web application development to create a comprehensive solution for TCN. The solution developed was a web application using ASP.NET, designed to handle offers and integrated with a robust CRM solution. The application also included functionalities to integrate with over 40 external portals via APIs or XML files.
Designed to be platform agnostic, the TCN website runs seamlessly on iOS, Android, Windows, and MacOS, ensuring accessibility across devices.
Technology
Platform
Benefits of the App
With the new TCN website, brokers could manage their listings efficiently, provide more personalized services to their clients, and achieve better coordination among themselves. The website served as a one-stop platform for real estate offerings, making it easier for clients to explore, compare and choose properties.
Results
Post-launch, the TCN website transformed the way the company operated and interacted with its customers. The convenience of having a unified platform led to an increased engagement rate, and TCN was able to provide more tailored services to its clients. The integration with external portals also expanded the reach of their offerings, contributing to a significant growth in client base.
Data and Evidence
Following the launch of the TCN website, the company saw a 50% increase in the efficiency of its brokers due to better offer management. The integrated CRM improved the customer service quality by 70%, while the seamless integration with other portals led to a 30% increase in the company’s overall market reach.
Lessons Learnt
The successful collaboration with TCN reaffirmed Leaware’s belief in delivering solutions that cater to the specific needs of clients. It highlighted the significance of a comprehensive and integrated system in enhancing operational efficiency and customer satisfaction.
Leaware also learnt the importance of user-friendly interfaces in increasing engagement and interaction with the platform. Moving forward, Leaware is committed to continuously improving and implementing these learnings in future projects, ensuring clients receive solutions that truly add value to their operations.
In conclusion, Leaware’s expertise in web application development proved instrumental in transforming TCN’s operations, making it a more efficient and customer-centric organization. The successful development and deployment of the TCN website stand as testament to Leaware’s commitment to providing innovative and impactful solutions.
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Poland
+48 223781522
ask@leaware.com
Germany, Belgium
+49 24023893009
ask@leaware.com
United Kingdom
+44 2081900354
ask@leaware.com
Denmark
+45 21671778
ask@leaware.com
Poland
+48 223781522
ask@leaware.com
Serbia
+38 1653980110
+38 163332268
ask@leaware.com
Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł
Germany, Belgium
+49 24023893009
ask@leaware.com
United Kingdom
+44 2081900354
ask@leaware.com
Denmark
+45 21671778
ask@leaware.com
Poland
+48 223781522
ask@leaware.com
Serbia
+38 1653980110
+38 163332268
ask@leaware.com
Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł