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Year:
2016
Industry:
Couriers
Country:
UK
Objective
This case study seeks to demonstrate Leaware’s expertise in designing and developing the Xexpress platform, a cutting-edge solution that streamlines communication between couriers and freight forwarders.
Meet the Client
Our client operates a European Express Transport Network comprising independent courier companies across Europe. Their goal was to ease the process of establishing contact and coordinating activities among their members spread across different regions.
Historical Background
& Current Situation
The Xexpress platform was conceived to bridge the gap between couriers and freight forwarders. The aim was to create an efficient communication channel for these parties, making their interaction seamless, swift, and reliable. Currently, Xexpress has successfully bridged this communication gap and is improving the efficiency of transactions between these groups.
Challenge
The challenge was to design a platform that could handle a vast amount of information and parameters, facilitate real-time chat communication, integrate an email notification system, and be responsive and adaptable to various devices. Additionally, user accounts needed to be verified by the admin for security and trust.
Solution
Utilizing ASP.NET MVC and ASP.NET SignalR technologies, Leaware developed a platform that meets the client’s requirements. Xexpress was created as a CMS project, with a built-in database for user accounts that require admin verification. The platform supports real-time chat communication, and an email notification system, enhancing the speed and reliability of interactions between couriers and freight forwarders.
Technology
Platform
Benefits of the App
Results
Although exact download numbers are unknown, the positive feedback from users demonstrates the platform’s effectiveness in facilitating efficient communication between couriers and freight forwarders. Users have reported faster and more reliable interactions, leading to better business transactions.
Data and Evidence
While specific quantitative data is not available, qualitative user feedback, like that from Paul, underscores the platform’s success in providing a reliable, efficient communication channel for couriers and freight forwarders.
Lessons Learnt
This project reaffirmed the value of user-friendly design in facilitating efficient communication within a diverse user group. The project also highlighted the importance of integrating real-time communication features and robust admin controls in platforms that connect independent businesses. Finally, this project demonstrated the transformative power of digital solutions in traditional industries such as courier services and freight forwarding.
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Poland
+48 223781522
ask@leaware.com
Germany, Belgium
+49 24023893009
ask@leaware.com
United Kingdom
+44 2081900354
ask@leaware.com
Denmark
+45 21671778
ask@leaware.com
Poland
+48 223781522
ask@leaware.com
Serbia
+38 1653980110
+38 163332268
ask@leaware.com
Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł
Germany, Belgium
+49 24023893009
ask@leaware.com
United Kingdom
+44 2081900354
ask@leaware.com
Denmark
+45 21671778
ask@leaware.com
Poland
+48 223781522
ask@leaware.com
Serbia
+38 1653980110
+38 163332268
ask@leaware.com
Lea sp. z o.o. z siedzibą w Toruniu, ul. Włocławska 167, 87-100 Toruń, wpisana do rejestru przedsiębiorców prowadzonego przez Sąd Rejonowy w Toruniu, VII Wydział Gospodarczy Krajowego
Rejestru Sądowego pod nr KRS 835659, NIP 9522205303, wysokość kapitału zakładowego: 5 000 zł
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